FAQ

Anyone is welcome to come and see the airport.

This applies to domestic flight passengers departing from or arriving at Terminal 1.
Departing passengers　Adults:￥300　Children: ￥150
Arriving passengers　Adults:￥300　Children: ￥150

In April 2005, Kobe City held a public competition for a nickname of Kobe Airport with the aim of making it a familiar and beloved airport for everyone.　As a result, “Marine Air,” a compound word of “Marine” (sea) and “Air” (sky), was selected.

The airport island covers an area of 272ha and has one 2,500m runway.
> KOBE Airport

The following applies depending on the airline.

Please contact the airline you plan to use.

For domestic flights, > click here
For international flights, please contact the airline you plan to use.

Please see the flight information.
> Flight Schedule

Since there is a sidewalk, you can walk there.

Please see the bus information on our website.
> Bus

Reservations are basically required. For details, please contact each rental car company.
> Rental Car

The access information pages for each transportation measure provide information on each transportation measure’s boarding points such as the Port Liner, buses and taxis etc. to get outside the airport.

> Port Liner
> Bus
> Taxi

The Kobe Airport Access Map page provides information on how to access the airport from the Kansai region including Kobe City, including the time required and fees etc. by transportation means.
> Access Map

Please use the “General Vehicle Pick-Up and Drop-Off Area” in front of Terminal 1 and 2.　Please refrain from parking for long periods of time.
Additionally, parking lots 1 to 3 are free if you leave within 30 minutes after entering, so you can also use those lots, too.

There is parking space for motorcycles and bicycles on the north side of car parking No. 2. Free of charge.

Credit cards accepted.

You can process your purchase at the discount machine upon departure or arrival.
> Click here

Parking spaces cannot be reserved.

The fee is 150 yen per hour after parking (standard-sized cars) and after 10 hours, the fee is a flat rate at 1,530 yen for up to 24 hours (standard-sized cars).　After 24 hours, the fee is 150 yen per hour with a maximun fee at 1,530 yen per 24 hours thereafter. 　Discounts are available for people travelling by plane and for people with disabilities.　For more information, please see the parking and parking fee information page.

Information on parking fees and discounts

Open 24 hours, 365 days a year

Public Wi-Fi is available in Terminal 1 and Terminal 2.
> Free Wi-Fi service
You can also use the public wireless LAN access services of NTT West’s “Flets Spot,” NTT Docomo’s “Docomo Wi-Fi,” Softbank Mobile’s “Softbank Wi-Fi Spot,” and UQ Communication’s “WiMAX / WiMAX2+” (paid subscribers only).

There are free observation decks on the rooftops of Terminal 1 and Terminal 2.　Opening hours are 6:30-22:00

Copy and fax services are available at the convenience store on the 2nd floor of Terminal 1.

It is located in the boarding lounge on the 1st floor of Terminal 2.
> Duty Free B de B

There are 4 souvenir shops located on the 2nd floor of the departure lobby and in the boarding lounge of Terminal 1.
Please contact each store for details on products and assortments.
> Shop/Dine

Please check each restaurant’s page.
> Shop/Dine

Please check each shop’s page.
> Shop/Dine

There is one baby room on the 1st floor of Terminal 1, 3 on the 2nd floor, and 2 on the 1st floor of Terminal 2.
> Baby Rooms

There are no post offices in Terminal 1 or Terminal 2, but a mailbox is located next to the entrance on the 1st floor of Terminal 1(outside).

There are foreign currency exchange machines on the 1st floor of the departure and arrival lobby in Terminal 2.
> Foreign Currency Exchange Machine

Business hour is:
6:00～22：00 on weekdays・Sat and Public Holidays（7:00～22:00 on Mon）
6:00～21:00 on Sun

There is a bank ATM on the 2nd floor of the Terminal 1. There is also a bank ATM in the convenience store on the 2nd floor of the Terminal 1.
Please note that there is no ATM in the boarding room after the security check.

Smoking rooms are available in both Terminal 1 and Terminal 2. Please refrain from smoking in any other areas.
> Smoking Rooms

Please see the Passenger Terminal Building Information.
> Airport Map

Both Terminal 1 and Terminal 2 are open from 6:00 to 24:00

Large baggage, baggage that may leak and large tripods etc. are not allowed. In addition, knives and potentially explosive items are not allowed to be checked in or carried on board. Please contact the airline you plan to use for details.

Please use Coin-operated Lockers on the 2nd floor of Terminal 1.
> Coin-operated Lockers

Please use Family Mart on the 2nd floor of Terminal 1.
> Family Mart

Brochures are available in the gallery on the 3rd floor of Terminal 1.

Please use the main brochures available near the information desks on the 1st floor of Terminal 1 and Terminal 2, and near the entrance on the 2nd floor of Terminal 1.

Kobe has the sea, mountains and many attractions such as Kitano with historical foreign residences, the Former Foreign Settlement and Arima Hot Springs. Please see Kobe Travel Guide page on the must-see attractions of Kobe including hotels, sweets and fashion.
> FeelKOBE

There are first-aid rooms for temporary rest on the 1st floor of both Terminal 1 and Terminal 2 .　Please come to the information desk when using the room.

Airport management regulations prohibit bringing animals into passenger terminals with the exception of assistance dogs used for their intended purpose such as guide dogs or service dogs, and animals being loaded onto aircraft as air cargo.

Kobe Portopia Hotel, Hotel Pearl City Kobe, and Ariston Hotel Kobe are located on Port Island, the north of Kobe Airport.

You can eat your lunch in the rooftop garden.

We are currently developing passenger terminals to be easy for everyone to use, safe and functional. The structure has been designed user-friendly, with features such as separation of departing and arriving passengers and shortening travel distances by building the Port Liner station adjacent to Terminal 1. Additionally, we have incorporated universal design into our facilities, such as providing toilets on each floor that are equipped with facilities for ostomates* and baby beds.