Customers Requiring Assistance

Kobe Airport Terminal aims to be a universal airport.

Information disclosure regarding accessible facilities

Kobe Airport serves as a new gateway to the city of Kobe, welcoming a wide variety of passengers.

At the passenger terminal buildings, facilities and equipment are being revamped so that everyone—regardless of age, gender, culture, or physical condition—can easily access and use them safely and comfortably.

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Clear Traffic Flow

The New Transit Port Liner “Kobe Airport Station” is directly connected to the Departure Lobby on the 2nd floor of Terminal 1 by a connecting bridge.

Passenger traffic flow from the station ticket gates to the check-in counters and boarding gates takes place on the same floor and is connected by the shortest possible route, making the layout easy for everyone to understand.

Internal traffic routes within the terminal buildings are also kept as short as possible to ensure that all users can move around easily without getting lost.

One example is the use of a black-based floor design with the main traffic routes clearly marked in zebra-style color patterns.

Consideration for Ease of Use

Braille Blocks

Tactile paving with braille guidance blocks is installed from outside areas to the entrances of each terminal building, and a tactile guidance board with audio guidance is installed at the entrance of Terminal 1.

In addition, braille signs are installed together with tactile paving at the start and end points of stair handrails and on the walls in front of restroom entrances.

Elevators

Large windows are installed in the doors to ensure clear visibility inside and outside the elevator.
Inside the elevator, audio guidance systems and handrails designed with back support in mind are provided.