お困りですか?

Need Assistance?

 
 

Travel with peace of mind.

 

Feel free to ask us anything.

information-pic

Where is this located in the airport?

From facility information to access guidance — our Kanku i-Pal staff, who know the airport inside and out, will be happy to assist you.

「長い移動が不安。車椅子を借りられる?」

I am concerned about the walking distance. Can I borrow a wheelchair?

Retrieving data. Wait a few seconds and try to cut or copy again.

「大変!フライトに間に合わないかも!」

“Oh no! I might miss my flight!”

Flight operations are managed by the individual airlines. Please contact your airline directly from the Contact List (Airlines).

「食事や切符、手続の話を直接聞きたい」

“I would like to ask directly about meals, tickets, and procedures.”

For inquiries about menus at airport restaurants, train tickets, customs, or immigration procedures, please refer to the list below to contact the relevant locations directly.

「帰ってから忘れ物に気がついた!」

“I realized I left something behind after returning home!”

Do you know where you may have left your belongings? Contact information differs depending on the location, so please determine the most likely place before contacting us. We will do our best to help you recover your important items.