Please use the “General Vehicle Pick-Up and Drop-Off Area” in front of Terminal 1 and 2. Please refrain from parking for long periods of time.
Additionally, parking lots 1 to 3 are free if you leave within 30 minutes after entering, so you can also use those lots, too.
Primary tabs
Is there a parking space for pick-up and drop-off ?
How much is the passenger service facilities charge(PSFC) ?
This applies to domestic flight passengers departing from or arriving at Terminal 1.
Departing passengers Adults:¥300 Children: ¥150
Arriving passengers Adults:¥300 Children: ¥150
Where can I make copies and send faxes ?
Copy and fax services are available at the convenience store on the 2nd floor of Terminal 1.
How can I use e-mail and Internet at the airport ?
Public Wi-Fi is available in Terminal 1 and Terminal 2.
> Free Wi-Fi service
You can also use the public wireless LAN access services of NTT West’s “Flets Spot,” NTT Docomo’s “Docomo Wi-Fi,” Softbank Mobile’s “Softbank Wi-Fi Spot,” and UQ Communication’s “WiMAX / WiMAX2+” (paid subscribers only).
Is there a space for changing diapers and breastfeeding ?
There is one baby room on the 1st floor of Terminal 1, 3 on the 2nd floor, and 2 on the 1st floor of Terminal 2.
> Baby Rooms
I would like to know the opening and closing times of the terminal buildings.
Both Terminal 1 and Terminal 2 are open from 6:00 to 24:00
Can I bring pets into the airport ?
As a general rule, Airport Service Regulations prohibit pets (except for guide dogs, service dogs, etc.) in the passenger terminal building. If you are bringing pets, please keep them in a cage at all times. Additionally, when moving pets or allowing them to relieve themselves in parking lots or other areas, please be considerate of other customers.
Kobe Airport is apparently aiming to be a universal airport, but what specific measures are being taken to make it be universal ?
We are currently developing passenger terminals to be easy for everyone to use, safe and functional. The structure has been designed user-friendly, with features such as separation of departing and arriving passengers and shortening travel distances by building the Port Liner station adjacent to Terminal 1. Additionally, we have incorporated universal design into our facilities, such as providing toilets on each floor that are equipped with facilities for ostomates* and baby beds.
How can I know the parking fees ?
The fee is 150 yen per hour after parking (standard-sized cars) and after 10 hours, the fee is a flat rate at 1,530 yen for up to 24 hours (standard-sized cars). After 24 hours, the fee is 150 yen per hour with a maximun fee at 1,530 yen per 24 hours thereafter. Discounts are available for people travelling by plane and for people with disabilities. For more information, please see the parking and parking fee information page.
I would like to know about nearby tourist attractions.
Kobe has the sea, mountains and many attractions such as Kitano with historical foreign residences, the Former Foreign Settlement and Arima Hot Springs. Please see Kobe Travel Guide page on the must-see attractions of Kobe including hotels, sweets and fashion.
> FeelKOBE
Are there any brochures about sightseeing in Kobe at the airport ?
Please use the main brochures available near the information desks on the 1st floor of Terminal 1 and Terminal 2, and near the entrance on the 2nd floor of Terminal 1.
Are there any souvenirs of Kobe sold at the airport ?
There are 4 souvenir shops located on the 2nd floor of the departure lobby and in the boarding lounge of Terminal 1.
Please contact each store for details on products and assortments.
> Shop/Dine